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Privacy Policy

Introduction

HEN + CO is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in accordance with the Australian Privacy Principles (APPs).

Collection of Personal Information

We collect personal information that is reasonably necessary for us to provide our services, manage our business, and comply with legal obligations. This may include:

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  • Your name, contact details (address, phone number, email address).

  • Information about your property or project.

  • Financial information for billing purposes.

  • Information you provide through our website or contact forms.

  • Website usage data (e.g., cookies).

Use of Personal Information

We use your personal information for the following purposes:

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  • Providing our property maintenance and project management services.

  • Communicating with you about your project or services.

  • Managing our business operations, including billing and invoicing.

  • Responding to your inquiries and requests.

  • Improving our website and services.

  • Complying with legal and regulatory requirements.

Disclosure of Personal Information

We may disclose your personal information to:

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  • Our employees and contractors who need the information to provide our services.

  • Third-party service providers who assist us with our business operations (e.g., IT support, accounting).

  • Legal or regulatory authorities if required by law.

Data Security

We take reasonable steps to protect your personal information from unauthorised access, use, or disclosure. We implement security measures to safeguard your information, including:

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  • Secure data storage.

  • Restricted access to personal information.

  • Regular security audits.

Website + Cookies

Our website may use cookies to enhance user experience. You can control the use of cookies through your browser settings.

Access + Correction

You have the right to access and correct your personal information that we hold. If you wish to access or correct your information, please contact us.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the updated policy on our website.

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